Get Started with Aged Care
Support at Home is the Australian Government's aged care program, designed to help older people remain independent in their own homes. Following an assessment through My Aged Care, eligible individuals may receive funding for services such as personal care, domestic assistance, nursing, allied health and care management. If you're not sure where to start, that's okay. We'll explain your options in plain language, help you understand the process, and support you every step of the way.
How We Can Help
Everyone’s situation is different. Some people need a little help around the home, while others need more regular support, care coordination, or help understanding their funding.
At Alder Care, we take the time to understand what matters to you, what support you already have, and where things are starting to feel difficult.
We can help with:
01
Personal care
Our personal care services support clients to maintain their dignity, independence, and wellbeing in the comfort of their own home. Our trained care workers can assist with daily personal activities such as showering, dressing, grooming, toileting, mobility support, and medication reminders. We tailor our support to each individual's needs, preferences, and routines.
02
Domestic assistance and cleaning
A clean, safe, and comfortable home is essential for maintaining independence. Our domestic assistance services help clients with everyday household tasks, including general cleaning, laundry, ironing, changing bed linen, dishwashing, and other light household duties. We work with clients to create a home environment that promotes health, safety, and peace of mind.
03
Transport and shopping
Maintaining access to the community is important for health and wellbeing. We provide reliable transport assistance for medical appointments, social activities, community participation, and personal errands. Our team can also assist with grocery shopping, pharmacy visits, and other essential errands to help clients remain independent and connected.
04
Social support and companionship
Social connection plays an important role in healthy ageing. Our companionship services provide friendly support through meaningful conversations, shared activities, community outings, hobbies, and social engagement. We help reduce social isolation and support clients to maintain relationships and continue enjoying the activities that matter most to them.
Our qualified nursing team provides professional clinical care tailored to each client's health needs. Services may include medication management, wound care, chronic disease support, health assessments, continence management, and clinical monitoring. We work closely with clients, families, and healthcare professionals to promote health, safety, and quality of life.
06
Care coordination
Navigating aged care services can be complex. Our care coordination team works closely with clients and families to develop personalised care plans, organise services, monitor outcomes, and ensure support is delivered effectively. We help coordinate care providers, allied health services, and community supports to create a seamless care experience.
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Help navigating My Aged Care
Understanding the aged care system can be challenging. We provide guidance and support to help clients and families navigate My Aged Care, understand available funding options, access assessments, and make informed decisions about their care. Our team is here to simplify the process and support you every step of the way.
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Assistive Technology and Home Modifications
We help clients access equipment and home modifications that support safety, independence, and daily living. This may include mobility aids, bathroom safety equipment, communication devices, and home modifications designed to improve accessibility and reduce the risk of falls. We work with clients and relevant professionals to identify solutions that best meet individual needs.
05
Nursing care
09
Restorative Care and End of Life Pathways
Our restorative care services focus on maintaining and improving independence, confidence, and quality of life. We support clients in achieving their personal goals through coordinated care and wellbeing programs. For clients requiring end-of-life support, we provide compassionate, person-centred care that respects individual wishes, supports families, and promotes comfort, dignity, and quality of life.
10
Private services and government-funded care
We offer both government-funded and privately funded home care services to meet a wide range of needs. Whether you receive support through an aged care funding program or require services on a private basis, we can develop a flexible care plan tailored to your circumstances. Our team will help you understand your options and choose the services that best support your goals and lifestyle.
If you’re not sure where to start, that’s okay. We’re happy to talk things through and help you work out what support would make life easier.